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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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L Rogan

August 28, 2025

5  out of  5
rating by L Rogan
"A little over a year ago, I had the misfortune of hitting a deer only 35 miles into my road trip from Emporia KS to Florida for a family high school graduation. After having my car towed back to Emporia, I went straight to my State Farm Agency, where I met and received immediate attention and assistance from Mayra. Mayra was extremely professional, and equally empathetic as she put me at ease assuring me she’d make the process a smooth one. Mayra’s calm demeanor as she began working on my claim was indeed reassuring. She took the time to explain every step to me and before I knew it, she had me set up with a rental car so I could get back on the road the next morning for my trip to Florida. In the weeks after, I would receive texts and calls updating me on the progress of my claim, and everything was handled for me smoothly and expediently. Fast forward to today, and I again interacted with in Mayra while purchasing renter’s insurance for two individuals for whom I am the legal guardian. Once again, Mayra was the ultimate professional, and upon gathering the necessary information, she created and explained the new policy in a very timely manner. It’s truly refreshing, in a day when customer service can sometimes be quite frustrating or even lacking, to interact with a representative who can be counted on to consistently provide thorough and professional service, and do so with a genuine smile on her face. I wholeheartedly recommend if you are shopping for an insurance agent, stop in and ask for Mayra at Kyle Thompson State Farm Insurance in Emporia KS.! Delores Rogan"
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Scarleth Cortez

August 27, 2025

5  out of  5
rating by Scarleth Cortez
"Excelente"
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Tenisha Baylor

August 26, 2025

5  out of  5
rating by Tenisha Baylor
"They are always very friendly helpful and professional!"
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Amy Wike

August 14, 2025

5  out of  5
rating by Amy Wike
"We've done business with State Farm at this office for quite a while and I'm pleased with them. All reps in the office are easy to talk to."
We responded:
"Thank you, Amy! We appreciate your business!"
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Haley Ramirez

July 31, 2025

5  out of  5
rating by Haley Ramirez
"Scarlett was so patient and helpful getting my new car hooked up with insurance. I appreciate her helping find discounts to save me money."
We responded:
"Haley, thank you for the great review! I'm so glad to hear that Scarlett took great care of you!"
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Mary Jane Rainey-Drake

July 15, 2025

5  out of  5
rating by Mary Jane Rainey-Drake
"Just had a very nice talk with Benjamin. He is great at explaining things and gave me great news! Also inform me of new ways of saving money"
We responded:
"Mary Jane, thank you for the review. I'm glad to hear that Ben was able to help out and find some savings too!"
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Julia McCullough

July 15, 2025

5  out of  5
rating by Julia McCullough
"Everyone in the office is very helpful and seem to go above and beyond to make sure all your needs are met."
We responded:
"Thank you, Julia. Love hearing this!"
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wilfredo linares

July 9, 2025

5  out of  5
rating by wilfredo linares
"excelente"
We responded:
"Glad to hear this, Wilfredo. Appreciate the review!"
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Anabel Herrera

June 30, 2025

5  out of  5
rating by Anabel Herrera
"I love Mayra. Thank you for all your help"
We responded:
"We love her too! Thank you for the great review!"
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Victor Canales

June 23, 2025

5  out of  5
rating by Victor Canales
"You might think meeting your insurance agent would be intimidating. Not so with Kyle and his staff. They make it feel like talking with family. Ben helped with coverage on our new car. Scarlett keeps the office friendly and efficient. She is in the know and will answer many of your questions. I did a total review of all our policies with Kyle, and it was very productive without hard selling, just common-sense insights and decisions. I highly recommend the agency."
We responded:
"Victor, thank you for that amazing review!"
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Anthony Atchison

June 18, 2025

5  out of  5
rating by Anthony Atchison
"Ben has been very helpful with getting the home and auto insurance set up for my girlfriend and I. Definitely the best agent I have worked with so far!"
We responded:
"That's awesome! Glad to hear Ben took great care of you!"
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Alberto Hernandez

June 14, 2025

5  out of  5
rating by Alberto Hernandez
"Super helpful and"
We responded:
"Alberto, thank you for the review!"
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Abigail Madrigal

June 9, 2025

5  out of  5
rating by Abigail Madrigal
"Scarlett washelpful and informative on my coverage!"
We responded:
"Thank you, Abigail! Glad to hear you were well taken care of!"
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Dawn K

June 6, 2025

5  out of  5
rating by Dawn K
"The office is engaged, provides follow up and tries to work with you for saving money while assuring the coverage that is needed."
We responded:
"Hi Dawn! Thank you for the kind words. I'm so happy to hear that you are receiving quality service!"
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Brandon Beck

June 4, 2025

5  out of  5
rating by Brandon Beck
"Jennie was very helpful!"
We responded:
"Brandon, thanks for leaving a review for Jennie! Glad she took good care of you!"
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Ethan Brownell

June 3, 2025

5  out of  5
rating by Ethan Brownell
"Did a referral and Ben reached out to me very quickly, this agency has been amazing to work with"
We responded:
"Thanks, Ethan! Glad to hear this and appreciate the review!"
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Yurani Hoyos

May 15, 2025

5  out of  5
rating by Yurani Hoyos
"Agradecida por la atención que recibo de parte de state farm"
We responded:
"Yurani, thanks for leaving a review!"
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Alejandra Garzon

May 15, 2025

5  out of  5
rating by Alejandra Garzon
"Muy buena atención y asesoramiento. 👏"
We responded:
"Alejandra, thank you for the review!"
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Lois Johnson

May 13, 2025

5  out of  5
rating by Lois Johnson
"I had a series of problems while trying to create a State Farm online account. Jennie Dick at the Kyle Thompson agency in Emporia solved the problems quickly and was cheerful and friendly while doing so. She did a wonderful job of dealing with a frustrated client--me!"
We responded:
"Lois, thank you for the review! I'm so glad that Jennie was able to help get you online and we appreciate your business!"
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Heather Rios

May 6, 2025

5  out of  5
rating by Heather Rios
"Jenny from State Farm called to let me know that my son, Nicolas had a discount for car insurance. She didn't have to do this, but I'm so grateful she did. It was an A+ experience for sure.....just a little teacher humor."
We responded:
"Thank you for the kind words, Heather! We love to help our customers save anytime we can!"
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Don Duncan

March 31, 2025

5  out of  5
rating by Don Duncan
"I would like to state the obvious. I was totally impressed with the service I received at the Kyle Thompson State Farm Insurance office in Emporia. I have never been treated better than I was treated at my business dealings today. Jennie and Kyle both took time to help me with my transaction. I left feeling that I had been treated like family in a professional manner. I really appreciate their help and genuine concern of my needs. I highly recommend this insurance office. I make this statement after many, many years of dealing with agents of all kinds."
We responded:
"Thank you, Don! We are always happy to help, and it was a pleasure to see you!"
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Trevor Harris

March 29, 2025

5  out of  5
rating by Trevor Harris
"Mayra is very helpful does a amazing job communicating and she’s bilingual which is very helpful 😊"
We responded:
"Jonathan, thank you for the kind words. Mayra goes above and beyond for our vibrant community!"
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chalateco09

March 24, 2025

5  out of  5
rating by chalateco09
"Mayra was an absolute pleasure to work with! She was incredibly helpful, always timely in her responses, and handled everything with the utmost professionalism. She made the entire process smooth and stress-free, ensuring that all my questions were answered and my needs were met. I truly appreciate her dedication and expertise. I highly recommend Mayra to anyone looking for a reliable and knowledgeable accounts representative!"
We responded:
"That's amazing to hear! Thank you so much for leaving a review for her!"
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Megan Flack

March 16, 2025

5  out of  5
rating by Megan Flack
"Jennie and Ben have been incredibly helpful! They were speedy in getting my daughter's insurance added and very respectful. Great service!!"
We responded:
"Thank you so much, Megan! I'm glad to hear that the team has been taking great care of you!"
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Bradley shinn

March 13, 2025

5  out of  5
rating by Bradley shinn
"Ben was very helpful and knowledgeable about insurance. I switched from progressive and it was a very easy switch over."
We responded:
"Bradley, thank you for the review! I'm glad to hear that Ben made the switch an easy process!"