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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allie Mendoza

Allie Mendoza

October 21, 2024

5  out of  5
rating by Allie Mendoza
"Went to go get some insurance, and Mayra was really sweet and nice. She was very helpful and explained everything with detail!"
We responded:
"Allie, thank you so much for your kind words about Mayra! I'm so glad we were able to help you out with your insurance!"
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Robin Pracht

October 4, 2024

5  out of  5
rating by Robin Pracht
"I was treated with a great deal of respect. I'm looking forward to having you carry my policy. Thank you for your help!!!"
We responded:
"Robin, thank you so much for the kind words! WE are looking forward to having you in the State Farm family!"
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Jacqueline Lafuente

September 24, 2024

5  out of  5
rating by Jacqueline Lafuente
"I’ve been a client of State Farm, now Kyle Thompson State Farm, for more than 20 years. During this time, I have had the opportunity to deal with several of their amazing people. Recently I had some questions about some price changes in my vehicle policy. Mayra Lemus was very knowledgeable and patient with all my inquiries and took the time to answer every one of my concerns. I left knowing I am in good hands at State Farm."
We responded:
"Jacqueline, thank you so much for the great review. I'm so glad Mayra and the rest of the team are taking great care of you!"
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Amy

September 4, 2024

5  out of  5
rating by Amy
"State Farm was easy to work with, explained insurance policies for car, life, renter's and home in terms that were easy to understand. I felt no pressure to buy any policy. I asked for information and they gave it, along with answering all my questions. They were so professional and knowledgable! Also, they were patient with my schedule and were readily available at whatever time worked for me. I worked with Christian at State Farm and he was incredible! He treated me like family. I highly recommend State Farm for your insurance needs!"
We responded:
"Thank you so much for the kind words about State Farm and Christian! I'm so happy he took great care of you!"
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Eswin Rios

August 22, 2024

5  out of  5
rating by Eswin Rios
"Chris is very helpful and willing to go the extra mile. He was able to lower my premiums. He also took the extra time to guide me in setting the different apps. Great guy to do business with."
We responded:
"Eswin, thank you for the review! I'm so glad that we were able to help you save on your auto insurance and home insurance!"
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Angela Acosta

August 20, 2024

5  out of  5
rating by Angela Acosta
"good service"
We responded:
"Angela, thank you for the review. I'm so glad you are receiving quality service on your insurance needs. We appreciate your business!"
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Aaron Trelc

August 12, 2024

5  out of  5
rating by Aaron Trelc
"Kyle and his staff made buying insurance easy. They got us the right amount of coverage at an awesome price! Thanks Kyle!"
We responded:
"Aaron, thank you for the review. I'm so glad we were able to help you save on home and auto insurance!"
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Russell Herman

August 12, 2024

5  out of  5
rating by Russell Herman
"I am a State Farm customer, but with an agent in another city. I was traveling through the Emporia area when I had an issue with my vehicle. It was drivable, but I was in a time crunch time. That’s when calling a local State Farm agent who would be well-connected with the community popped in my mind. After a quick search, I located Kyle’s office and was able to get through right away and speak to him. To make a long story short, after visiting a local mechanic he recommended and even called, I was back on the road less than 15 minutes! I’m seriously considering switching from my current agent, who is also amazing, to Kyle Thompson! Thank you Kyle and thank you Thurston’s Plus! God bless!!!"
We responded:
"One of the perks of being a State Farm customer is we look out for our own no matter where you are! So glad we were able to help and safe travels home!"
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Charlene Bolz

June 28, 2024

5  out of  5
rating by Charlene Bolz
"I was called about a discount that will save me some money. I don't believe that Jenny had to make the phone call so I really appreciate the extra mile that she went to help me."
We responded:
"Thank you for the great review, Charlene! I love to hear that we were able to help you save on auto insurance!"
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Henry Clark

April 24, 2024

5  out of  5
rating by Henry Clark
"While i left the insurance because of some issues with the underwriter, i would taste the service of this office to be great, they tried hard to straighten things out, but in the end it was out of our hands, and in the hands of the parent company."
We responded:
"Henry, thank you very much for the kind words about our team! I'm so glad to hear you received great service on the local level and I'm very sorry everything didn't work out with underwriting. "
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Joanna Aranda

March 9, 2024

5  out of  5
rating by Joanna Aranda
"I had called many auto insurance agencies for quotes. State Farm Insurance was definitely better over all! Christian was extremely helpful and patient. Also went the extra mile to make sure I was not only insured same day but that I also got the best rate possible! He made the entire process so easy!"
We responded:
"Hi Joanna, thank you so much for the review! Glad to hear Christian took such great care of you!"
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Todd Wilson

March 2, 2024

5  out of  5
rating by Todd Wilson
"Chris was very knowledgeable and helpful."
We responded:
"Todd, thank you for the review and the kind words about Christian!"
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D L

March 1, 2024

5  out of  5
rating by D L
"Christian was awesome to work with. He took the time to get my policy going, was excellent at explaining everything and answering questions. He got me a great premium with all the coverage I needed for alot less than other insurance companies."
We responded:
"Thanks D L! I'm so glad to hear Christian took great care of you!"
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Kayla simmons

February 22, 2024

5  out of  5
rating by Kayla simmons
"What a great insurance group. So helpful and got me what I need."
We responded:
"Thank you, Kayla! We appreciate the review and I'm so glad we could help you out!"
Profile photo of Vanessa&Matthew Long

Vanessa&Matthew Long

January 17, 2024

5  out of  5
rating by Vanessa&Matthew Long
"Kyle was very thorough when explaining our policies and answering our questions. I feel like we are well covered now! Not only was Kyle knowledgeable, he made me feel like I was talking to a friend. 😄 great service! Highly recommend!"
We responded:
"Thank you, Vanessa! I'm so happy to have you and that I was able to help!"
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Janet Stone

October 6, 2023

5  out of  5
rating by Janet Stone
"Jenni went above and beyond assisting me in my new car insurance options. She was still communicating with me at 6:00 p.m. on a Friday night. Now that's customer service!"
We responded:
"Janet, thank you for the review! I'm so glad to hear that Jennie took great care of you!"
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Crystal Sanders

September 6, 2023

5  out of  5
rating by Crystal Sanders
"Christian was amazing and diligent. Would recommend state farm to anyone looking for wonderful customer service and affordability"
We responded:
"Thanks, Crystal! We are so happy to have you in the Kyle Thompson State Farm Family!"
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Tina Mcdonald

September 1, 2023

5  out of  5
rating by Tina Mcdonald
"The best insurance I have ever had they go out of there way to get u the best insurance and cheaper.They r awesome..plz give them a shot and c for yourself..I highly recommend them.."
We responded:
"Thank you, Tina! We appreciate the great review and are always happy to help!"
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Seth Fendley

August 29, 2023

5  out of  5
rating by Seth Fendley
"Great experience. Christian and team at the agency did a great job getting us set up for both vehicles and home. We would definitely recommend them."
We responded:
"David, thank you so much for the kind words. We are happy to have you. Welcome to town!"
Profile photo of Kianna Victor

Kianna Victor

August 25, 2023

5  out of  5
rating by Kianna Victor
"my experience was great they were very helpful with trying to get me the cheapest insurance"
We responded:
"Hey Kianna! So glad we were able to help you out. Thanks so much for the review!"
Profile photo of Alba Maciel

Alba Maciel

July 12, 2023

5  out of  5
rating by Alba Maciel
"Christian was very helpful and took the time to answer all my question. Make sure you call him if you need a quote!"
We responded:
"Hi Alba! Thank you so much for leaving a note! Christian is great and I'm so happy he was able to help you out!"
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April Arb

June 26, 2023

5  out of  5
rating by April Arb
"Very friendly and always doing everything they can to help me out."
We responded:
"April, thank you so much for the kind words! We appreciate you and the review so much!"
Profile photo of Designs by Christina Cunningham

Designs by Christina Cunningham

June 26, 2023

5  out of  5
rating by Designs by Christina Cunningham
"Christian is very helpful with finding the correct answers to questions and helping find the correct fit for our insurance needs"
We responded:
"Thank you, Christina! So glad you were able to get the answers you needed from Christian. He's great!"
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David Leetham

June 23, 2023

5  out of  5
rating by David Leetham
"Great hometown service!"
We responded:
"Thank you, David! We hope you always feel at home here!"
Profile photo of Virginia Freer

Virginia Freer

June 16, 2023

5  out of  5
rating by Virginia Freer
"I didn’t think I could get life insurance at my age. Thank you!"
We responded:
"Thanks for the review, Virginia! So glad we found a product to fit your needs!"