Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chip Woods

Chip Woods

February 7, 2025

5  out of  5
rating by Chip Woods
"Jennie was very nice and helpful and mentioned a device to track my vehicle use and save money."
Profile photo of Ixcra Rodriguez

Ixcra Rodriguez

February 6, 2025

5  out of  5
rating by Ixcra Rodriguez
"Excellent service with kindness, !!! They answer your questions with respect and efficiency, taking into account English and Spanish. Maria Lemus is great."
We responded:
"Ixcra, thank you for the review and spreading the word on how amazing Mayra is!"
Profile photo of Stephanie Faro

Stephanie Faro

February 4, 2025

5  out of  5
rating by Stephanie Faro
"Working with State Farm has been such a great experience. The workers are so responsive and knowledgeable. Definitely the best insurance people I’ve done business with."
We responded:
"Thanks, Stephanie! Glad to know you had a great experience!"
Profile photo of Javier Almanza

Javier Almanza

February 4, 2025

5  out of  5
rating by Javier Almanza
"muy buen servicio muy amables excelente trabajo 100% recomendados"
We responded:
"Thank you, Javier! We appreciate your business and the kind words!"
Profile photo of Dale Burch

Dale Burch

February 4, 2025

5  out of  5
rating by Dale Burch
"Very pleasant and caring about my needs for insurance, would recommend them to anyone"
We responded:
"Dale, thank you for the kind words! I'm glad to hear we took good care of you!"
Profile photo of Crystal Sanders

Crystal Sanders

January 24, 2025

5  out of  5
rating by Crystal Sanders
"Kyle made sure I was in the know on my current coverage and I am comforted in knowing if anything happens State Farm has my back!"
We responded:
"Thanks, Crystal! We are so happy to have you in the Kyle Thompson State Farm Family!"
Profile photo of Araceli

Araceli

January 9, 2025

5  out of  5
rating by Araceli
"Excellente servicio y el mejor equipo tienen la mejor disposition para alludarte en cualquier idioma"
We responded:
"Thank you, Araceli! So glad you are happy with the customer service here!"
Profile photo of bella rivera

bella rivera

December 6, 2024

5  out of  5
rating by bella rivera
"Mayra assisted very well. As well as giving me advice in certain situations with the car insurance. I appreciate the helpful advice, thank you!"
We responded:
"Thank you, Bella! I'm glad we were able to answer all your questions!"
Profile photo of Allie Mendoza

Allie Mendoza

October 21, 2024

5  out of  5
rating by Allie Mendoza
"Went to go get some insurance, and Mayra was really sweet and nice. She was very helpful and explained everything with detail!"
We responded:
"Allie, thank you so much for your kind words about Mayra! I'm so glad we were able to help you out with your insurance!"
Profile photo of Robin Pracht

Robin Pracht

October 4, 2024

5  out of  5
rating by Robin Pracht
"I was treated with a great deal of respect. I'm looking forward to having you carry my policy. Thank you for your help!!!"
We responded:
"Robin, thank you so much for the kind words! WE are looking forward to having you in the State Farm family!"
Profile photo of Jacqueline Lafuente

Jacqueline Lafuente

September 24, 2024

5  out of  5
rating by Jacqueline Lafuente
"I’ve been a client of State Farm, now Kyle Thompson State Farm, for more than 20 years. During this time, I have had the opportunity to deal with several of their amazing people. Recently I had some questions about some price changes in my vehicle policy. Mayra Lemus was very knowledgeable and patient with all my inquiries and took the time to answer every one of my concerns. I left knowing I am in good hands at State Farm."
We responded:
"Jacqueline, thank you so much for the great review. I'm so glad Mayra and the rest of the team are taking great care of you!"
Profile photo of Amy

Amy

September 4, 2024

5  out of  5
rating by Amy
"State Farm was easy to work with, explained insurance policies for car, life, renter's and home in terms that were easy to understand. I felt no pressure to buy any policy. I asked for information and they gave it, along with answering all my questions. They were so professional and knowledgable! Also, they were patient with my schedule and were readily available at whatever time worked for me. I worked with Christian at State Farm and he was incredible! He treated me like family. I highly recommend State Farm for your insurance needs!"
We responded:
"Thank you so much for the kind words about State Farm and Christian! I'm so happy he took great care of you!"
Profile photo of Eswin Rios

Eswin Rios

August 22, 2024

5  out of  5
rating by Eswin Rios
"Chris is very helpful and willing to go the extra mile. He was able to lower my premiums. He also took the extra time to guide me in setting the different apps. Great guy to do business with."
We responded:
"Eswin, thank you for the review! I'm so glad that we were able to help you save on your auto insurance and home insurance!"
Profile photo of Angela Acosta

Angela Acosta

August 20, 2024

5  out of  5
rating by Angela Acosta
"good service"
We responded:
"Angela, thank you for the review. I'm so glad you are receiving quality service on your insurance needs. We appreciate your business!"
Profile photo of Aaron Trelc

Aaron Trelc

August 12, 2024

5  out of  5
rating by Aaron Trelc
"Kyle and his staff made buying insurance easy. They got us the right amount of coverage at an awesome price! Thanks Kyle!"
We responded:
"Aaron, thank you for the review. I'm so glad we were able to help you save on home and auto insurance!"
Profile photo of Russell Herman

Russell Herman

August 12, 2024

5  out of  5
rating by Russell Herman
"I am a State Farm customer, but with an agent in another city. I was traveling through the Emporia area when I had an issue with my vehicle. It was drivable, but I was in a time crunch time. That’s when calling a local State Farm agent who would be well-connected with the community popped in my mind. After a quick search, I located Kyle’s office and was able to get through right away and speak to him. To make a long story short, after visiting a local mechanic he recommended and even called, I was back on the road less than 15 minutes! I’m seriously considering switching from my current agent, who is also amazing, to Kyle Thompson! Thank you Kyle and thank you Thurston’s Plus! God bless!!!"
We responded:
"One of the perks of being a State Farm customer is we look out for our own no matter where you are! So glad we were able to help and safe travels home!"
Profile photo of Charlene Bolz

Charlene Bolz

June 28, 2024

5  out of  5
rating by Charlene Bolz
"I was called about a discount that will save me some money. I don't believe that Jenny had to make the phone call so I really appreciate the extra mile that she went to help me."
We responded:
"Thank you for the great review, Charlene! I love to hear that we were able to help you save on auto insurance!"
Profile photo of Henry Clark

Henry Clark

April 24, 2024

5  out of  5
rating by Henry Clark
"While i left the insurance because of some issues with the underwriter, i would taste the service of this office to be great, they tried hard to straighten things out, but in the end it was out of our hands, and in the hands of the parent company."
We responded:
"Henry, thank you very much for the kind words about our team! I'm so glad to hear you received great service on the local level and I'm very sorry everything didn't work out with underwriting. "
Profile photo of Joanna Aranda

Joanna Aranda

March 9, 2024

5  out of  5
rating by Joanna Aranda
"I had called many auto insurance agencies for quotes. State Farm Insurance was definitely better over all! Christian was extremely helpful and patient. Also went the extra mile to make sure I was not only insured same day but that I also got the best rate possible! He made the entire process so easy!"
We responded:
"Hi Joanna, thank you so much for the review! Glad to hear Christian took such great care of you!"
Profile photo of Todd Wilson

Todd Wilson

March 2, 2024

5  out of  5
rating by Todd Wilson
"Chris was very knowledgeable and helpful."
We responded:
"Todd, thank you for the review and the kind words about Christian!"
Profile photo of Dana Gylmata

Dana Gylmata

March 1, 2024

5  out of  5
rating by Dana Gylmata
"Christian was awesome to work with. He took the time to get my policy going, was excellent at explaining everything and answering questions. He got me a great premium with all the coverage I needed for alot less than other insurance companies."
We responded:
"Thanks D L! I'm so glad to hear Christian took great care of you!"
Profile photo of Kayla simmons

Kayla simmons

February 22, 2024

5  out of  5
rating by Kayla simmons
"What a great insurance group. So helpful and got me what I need."
We responded:
"Thank you, Kayla! We appreciate the review and I'm so glad we could help you out!"
Profile photo of Vanessa&Matthew Long

Vanessa&Matthew Long

January 17, 2024

5  out of  5
rating by Vanessa&Matthew Long
"Kyle was very thorough when explaining our policies and answering our questions. I feel like we are well covered now! Not only was Kyle knowledgeable, he made me feel like I was talking to a friend. 😄 great service! Highly recommend!"
We responded:
"Thank you, Vanessa! I'm so happy to have you and that I was able to help!"
Profile photo of Janet Stone

Janet Stone

October 6, 2023

5  out of  5
rating by Janet Stone
"Jenni went above and beyond assisting me in my new car insurance options. She was still communicating with me at 6:00 p.m. on a Friday night. Now that's customer service!"
We responded:
"Janet, thank you for the review! I'm so glad to hear that Jennie took great care of you!"
Profile photo of Tina Mcdonald

Tina Mcdonald

September 1, 2023

5  out of  5
rating by Tina Mcdonald
"The best insurance I have ever had they go out of there way to get u the best insurance and cheaper.They r awesome..plz give them a shot and c for yourself..I highly recommend them.."
We responded:
"Thank you, Tina! We appreciate the great review and are always happy to help!"